Resilience an Integrating Capability

Broadmarc was engaged to design and facilitate a program that enabled a regulatory and quality teams to build resilience into their daily work and collaborate with business partners. How does a regulatory department shift mindsets and their way of operating to build resilience and get on the front foot to manage increasing levels of change?

Our program design consisted of a series of engaging workshops with frameworks and a resilience diagnostic proven to build the foundations and mastery in resilience with a strong focus on application to daily work routines. Our strong focus on application created a safe environment for participants to apply and build resilience behaviors through our proprietary application circle methodology. This provided a shared ‘neutral’ space for participants to share insights and contribute perspectives that built accountability and resilience in real time.

Our holistic approach included a specific series of support meetings with managers to build their understanding and techniques in coaching and deepen resilience practices within the department. This integrating element has built the collective social capital of the department resulting in a quantum improvement in the departments resilience.

Application Circles

Our strong focus on application and creating a psychologically safe environment empowered participants to apply and build resilience behaviors through our proprietary application circle methodology. This provided a shared ‘neutral’ space that enabled participants to share insights and contribute perspectives that built strong participation and accountability building resilience in real time.

Our holistic approach included a specific series of support meetings with managers to build their understanding and techniques in coaching and deepen resilience practices within the department. This integrating element has built the collective social capital of the department resulting in a quantum improvement in the departments resilience capability

70% Increase in Resilience

Our holistic design and unique combination of research lead design and application enabled individually relevant and needs-based learning and behavior change to be integrated and applied across the department

  • After 12 months, the department has achieved a 70% increase in resilience levels from the referenced baseline assessment
  • The program was showcased as an internal best practice case study and has been adopted by the wider commercial organization
  • Broadmarc has since developed a Resilience leader-led certification program to be used by accredited organizational practitioners.
Results Before and After

    

Services Used

We drew on the following Broadmarc Services and Capabilities to deliver this engagement

 

Social Capital Advisory

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Corporate Facilitation Service

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